Shipping Policy

Order Processing

• Orders are processed within 1–3 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.

Shipping Time

Delivery generally takes 5–7 working days, depending on your location and courier partner availability. Remote locations may require additional delivery time.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

Order Tracking

Once your order has been dispatched, tracking details will be shared via Email, SMS, or WhatsApp so you can monitor your shipment.

Delivery Delays

While we make every effort to deliver orders on time, delays may occur due to:

• Weather conditions
• Courier service issues
• Natural disasters
• Festivals and public holidays
• Other unforeseen circumstances beyond our control

Incorrect Address

Customers are responsible for providing complete and accurate shipping details. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

Damaged Packages

If your package appears damaged at the time of delivery, please record a clear unboxing video and contact our customer support team immediately before using the product.